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Tue, 14 Nov


Virtual Event

How to create highly effective cross-functional key account plans

Learn the critical components to develop effective cross-functional key account plans that embrace an omni-channel way of working. You will receive a series of tools and templates that you can practice in expert facilitator led exercises to build your strategic thinking and KAM capabilities.

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How to create highly effective cross-functional key account plans
How to create highly effective cross-functional key account plans

Time & Location

14 Nov 2023, 09:00 – 13:00 CET

Virtual Event

About the event

Event hosted by New Ear Webinars 

Why Attend this Training? 

These objectives will act as guiding principles, ensuring that participants gain valuable insights and develop essential skills.

By attending this webinar, you will: 

  • Develop the strategic thinking and planning capabilities of your key account teams
  • Understand what a best practice approach looks like and the benefits of following this approach
  • Understand what breadth of data is required for effective account planning
  • Understand the benefits of using tools like the Patient journey to identify unmet needs/patient pain points
  • Learn how to use the I/O framework to develop superior account insights
  • Learn how to develop a robust SWOT
  • Learn how to use the Dynamic SWOT to create actionable opportunities from the SWOT data
  • Learn how to build robust account objectives that can be shared and owned jointly by all field functions
  • Learn how to develop triple win KPI’s
  • Understand how KPI’s can be created to support short, medium, and long-term tactics & objectives

Learning Uncovered - Reveal cross-functional key account plans. Embrace omni-channel dynamics, foster strategic KAM.

Comprehension - Master cross-functional key account plans. Explore best practices, data-driven insights, and shared objectives for omni-channel success.

Enlightenment - Attain expertise in cross-functional key account plans. Learn best practices, data-driven insights, cross-functional objectived.

Ask the Expert - Engage industry veterans for insights on cross-functional key account plans. Gain guidance on best practices, data-driven insights, cross functional objectives.

Summary - Elevate cross-functional key account plans. Master best practices, data-driven insights, cross-functional objectives for comprehensive success.

The conference will be conducted via Zoom.

Who should attend? 

Target Audience: This pharma key account management course is designed for all Pharma personnel responsible for driving key account plan success globally, regionally, or at country level

  • Business Unit Heads
  • Medical Managers
  • Commercial Managers
  • Market Access Managers
  • First Line Managers
  • Market Access Managers
  • First Line Managers
  • Commercial Excellence Managers

About the trainer:  

Pijush Bose – Consultant 

Pijush is the founder at Effectology; an international consultancy specialised in Strategic Field Force Enablement. Prior to founding Effectology and working in consultancy, Pijush gained 18+ years of experience in leading global and regional commercial effectiveness programs for Abbott and AbbVie. This experience has spanned the areas of strategic account management, go to market modelling, OCE, CLM, CRM, business analytics & various other field force effectiveness topics. Uniquely, Pijush has gained this expertise across a variety of Healthcare verticals, including Pharma, Nutrition, Medical Devices & Diagnostics.Pijush has presented at various forums over the years, most notably in conjunction with Vodaphone on ‘The changing landscape of mobile field force automation in Pharma’ and various occasions on ‘How to build a strategic field force’. He has a BSc Hons in Medical Microbiology from the University of Leeds.

David Wright – Consultant

David is a consultant and trainer specialising in strategic account management and field force effectiveness. He has worked on or led a whole variety of strategic projects to build organisational capability in this domain for complex, highly regulated selling environments over the last 20 years. Including, I.T. Aerospace, Utilities, Telecoms and Defence and has worked with many top pharma companies, including; Takeda, Alexion, AbbVie, Sanofi, MSD, Napp, Teva, Shire, Daiichi Sankyo, Warner Chilcott etc.

Through his deep and wide experience across Pharma and other complex, highly regulated sectors David is able to provide strong benchmarks on what constitutes best practice.

David has presented and chaired at international pharma events and has completed extensive industry research, including an influential report on KAM in pharma. He has an MSc (with distinction) from Stirling University.


  • 15 minutes

    Connecting to webinar

  • 15 minutes


8 more items available


  • General Admission

    Livestreaming Zoom, Interactive Lectures, FREE Recorded Webinar One Month Access

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