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Refund Policy

Learnvent is committed to providing high-quality educational materials and services to our users. We understand that there may be situations where you need to request a refund for a purchase made through our website. This Refund Policy outlines the terms and conditions for refund requests.

General Refund Guidelines

  • All refund requests must be submitted within 10 days from the date of purchase.

  • Requests for refunds must be made through our official customer support channels, which can be found on our Contact Us page.

E-Learning Materials Refund Policy

Please note that all e-learning materials purchased through the Learnvent website are generally not subject to refund. This includes, but is not limited to, courses, digital downloads, e-books, and access to online content.

  • Double-Processing: If you inadvertently made a duplicate purchase of the same e-learning material, we will process a refund for the duplicate purchase upon request.

  • Technical Issues: In the event of technical issues or errors on our part that prevent you from accessing the purchased e-learning material, we will investigate and provide a refund if the issue cannot be resolved in a timely manner.

Eligibility for Refund

To be eligible for a refund, all of the following conditions must be met:

  • The refund request is made within the specified timeframe.

  • The request is made through our official customer support channels.

  • You provide proof of purchase, such as a transaction ID or order confirmation.

Processing Refunds

  • Refunds will be processed using the same payment method used for the original purchase.

  • Refunds may take 7 business days to appear in your account, depending on your financial institution.

Non-Refundable Items

Please be aware that certain items and services offered through Learnvent are non-refundable. These include:

  • Donations or contributions made to nonprofit organizations or causes.

  • Tickets or registrations for events, workshops, and conferences.

  • Services provided by third-party partners or vendors through our platform.

Disclaimer

Learnvent reserves the right to modify or update this Refund Policy at any time. It is your responsibility to review this policy periodically for any changes. By continuing to use our services, you agree to be bound by the terms and conditions of this Refund Policy.

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